Privacy and security concept

Privacy Policy

BestCUFamilyReview ("we", "us", "our") provides educational resources that help families evaluate credit unions across the USA. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our site, interact with tools such as calculators, submit forms, or contact our adviser team. By using our site, you acknowledge that you have read this Policy. If you disagree with any part of it, please discontinue use of our services.

Information we collect. We may process contact details (name, email), communication content you submit through forms, and technical data such as device type, browser, referral URL, pages visited, and timestamps. We may use cookies, local storage, and similar technologies to remember preferences, support session continuity, and measure performance. We avoid collecting sensitive categories that are not relevant to our services.

How we use information. We use data to operate the site, respond to inquiries, provide adviser content, improve calculators, analyze usage, and personalize guidance. With consent, we may send newsletters or product updates. Aggregated analytics help us understand which topics—like STCU vs Patelco comparisons, EdFed membership routes, or budgeting strategies—are most helpful for families.

Legal bases. Depending on context, we rely on consent (for subscriptions), contract (when you request information you expect us to deliver), and legitimate interests (site security, product improvement, fraud prevention). Where required, we will request consent clearly and allow you to withdraw it at any time via unsubscribe links or by contacting us.

Cookies and similar technologies. Cookies help the site function, maintain sessions, and provide insights. You can manage cookies through browser settings. Our cookie banner enables a straightforward choice between acceptance and rejection. Essential cookies support core operations such as page navigation and performance safeguards.

Sharing. We may share information with service providers that assist with hosting, analytics, email delivery, or security. These partners are bound by obligations to use data only under our instructions and protect it appropriately. We may disclose information when required by law, to defend our rights, or to address security incidents.

Retention. We keep information for the time necessary to fulfill the purposes described here, comply with legal obligations, or resolve disputes. Retention periods vary by data category and business needs. When data is *** longer needed, we take steps to delete or de-identify it in a reasonable timeframe.

Your choices. You can unsubscribe from emails via the link included in our messages. You may request access, correction, or deletion of your personal information, subject to applicable law. We will verify requests to protect your account and respond within a reasonable period.

Security. We implement measures designed to protect information, including transport encryption, access controls, and monitoring. While safeguards reduce risk, internet transmission and storage carry inherent vulnerabilities. Stay vigilant by using strong passwords, enabling multifactor authentication where available, and keeping devices updated.

Children. Our content is intended for a general audience focused on family financial education. We do not knowingly collect personal information from children under 13. If you believe a child provided personal data to us, contact us so we can remove it promptly.

Third-party links. Our site may reference third-party resources for context. Their practices are governed by their policies. Review those documents when you visit external properties to understand their data handling.

Changes. We may update this Policy to reflect improvements, legal requirements, or new features. Material changes will be highlighted on this page with an effective date. Continued use after updates indicates acceptance of the revised Policy.

Contact. If you have questions about privacy or wish to exercise your rights, reach us at bestcufamilyreview.com@gmail.com or by mail at 2144 N Halsted St, Chicago, IL 60614. You can also call + (1) 312 738-49-56 for assistance related to this Policy.

Effective date: 2025-01-01.